Privacy Policy
HIS Baking Co. · Wayne, Nebraska
Effective Date: October 27, 2026
At HIS Baking Co., we respect your privacy and appreciate the trust you place in our business.
This Privacy Policy explains how we collect, use, protect, and share personal information when you visit our website, place an order, purchase a gift card, or communicate with us.
1. Information We Collect
When you use our website or services, we may collect:
Personal Information
- Name
- Email address
- Phone number
- Billing information
- Pickup or delivery information, when applicable
Order and Transaction Information
- Products purchased
- Order amounts and dates
- Pickup preferences
- Catering inquiries and event details
- Gift card purchases
- Special instructions voluntarily provided
Website Usage Information
Depending on our website configuration, we may collect IP addresses, browser types, device information, pages visited, cookies, and similar technical information.
2. How We Use Your Information
We use collected information to:
- Process and fulfill orders.
- Communicate about purchases and pickup arrangements.
- Respond to customer questions.
- Coordinate catering and special events.
- Process payments and refunds.
- Maintain business and transaction records.
- Improve our website and customer experience.
- Send promotional communications when permitted by law and consistent with your preferences.
- Protect against fraud and unauthorized activity.
- Comply with applicable legal obligations.
3. Payment Processing
Online payments may be handled through secure third-party payment processors.
These providers may collect and process payment information according to their own privacy and security policies.
We do not require customers to submit payment card information through ordinary email or social media messages.
6. Marketing Communications
Customers who subscribe to promotional communications may receive updates about bakery specials, seasonal products, events, and other HIS Baking Co. offerings.
You may unsubscribe from promotional emails at any time through the unsubscribe instructions in those messages or by contacting us.
Order confirmations and other necessary transactional communications may still be sent.
7. Data Security
We take reasonable measures to protect personal information against unauthorized access, misuse, disclosure, or alteration.
These measures may include secure payment services, access restrictions, and appropriate website security practices.
However, no method of electronic storage or internet transmission is completely secure.
8. Data Retention
We retain customer information only as long as reasonably necessary to fulfill orders, maintain records, provide customer service, resolve disputes, and comply with applicable laws.
When information is no longer needed, we take reasonable steps to delete or otherwise appropriately handle it.
9. Your Privacy Choices
You may contact HIS Baking Co. to:
- Request information about personal data we maintain about you.
- Correct inaccurate information.
- Request deletion of information, subject to applicable legal requirements.
- Update communication preferences.
- Unsubscribe from marketing messages.
We will review and respond to requests as required by applicable law.
10. Children's Privacy
Our website is intended for a general audience and is not directed toward children under the age of 13.
We do not knowingly collect personal information directly from children under 13 without any consent required by law.
11. Third-Party Websites
Our website may link to external services, including payment providers, delivery platforms, and social media websites.
These services have their own privacy practices, and we encourage customers to review their policies.
12. Food Allergy and Dietary Information
Customers may voluntarily provide food allergy or dietary information when placing orders or submitting inquiries.
We use this information to review requests, communicate about ingredients, and assist with order preparation where reasonably possible.
Providing dietary information does not guarantee that a product will be free from allergens.
Allergen Notice
HIS Baking Co. prepares products in a shared facility that handles wheat (gluten), peanuts, tree nuts (including walnuts), sesame seeds, coconut, milk (dairy), and eggs. Cross-contact is possible. Our facility is not certified gluten-free or allergen-free.
13. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our operations, technology, or legal obligations.
Updated versions will be posted on our website with a revised effective date.
14. Contact Information
For privacy-related questions or requests, please contact:
Thank you for trusting HIS Baking Co. We value your privacy, your business, and the relationships we build with the people we serve.